Shipping Policy

Last Updated: August 24, 2026

At Zamogulf, we are committed to providing a smooth, reliable, and convenient shopping experience for customers across the United Arab Emirates (UAE).

1. Delivery Coverage

We currently offer delivery within the UAE.

We aim to deliver orders quickly and safely to the address provided at checkout.

2. Free Delivery

Free delivery is available on all eligible orders across the UAE.

There are no additional standard delivery charges for eligible orders unless otherwise stated on the product or checkout page.

3. Delivery Time

Our standard delivery timeframe is:

1–2 business days within the UAE.

Delivery times may vary depending on the customer's location, courier operations, weather conditions, public holidays, or other circumstances outside our reasonable control.

4. Cash on Delivery (COD)

Cash on Delivery (COD) is available for customers in the UAE.

You can place your order online and pay the required amount in cash when your order is delivered.

Please ensure that someone is available at the provided delivery address to receive and pay for the order.

5. Order Confirmation

After placing an order, our team or delivery partner may contact you to confirm your order and delivery details.

Orders may be delayed or cancelled if the provided contact information or delivery address is incomplete or cannot be verified.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• Mobile number

• Building/Villa details

• Street/Area

• City

• Any useful delivery instructions

Zamogulf is not responsible for delays caused by incorrect, incomplete, or inaccurate delivery information provided by the customer.

7. Delivery Delays

Although we aim to deliver within 1–2 business days, occasional delays may occur due to circumstances such as:

• Courier delays

• Severe weather

• Public holidays

• Incorrect delivery information

• Customer unavailability

• Unexpected operational circumstances

If there is a significant delay, we will make reasonable efforts to assist you and provide updated delivery information.

8. Failed Delivery Attempts

If the courier is unable to deliver because the customer is unavailable or cannot be reached, the courier may attempt to contact the customer or arrange another delivery attempt.

Additional delivery arrangements may be subject to the courier's procedures.

9. Contact Us

If you have any questions about your delivery or order, please contact Zamogulf Customer Support through the contact details provided on our website.

We are committed to making your shopping and delivery experience as convenient as possible.

Zamogulf — Premium Shopping, Delivered Across the UAE.